SyncNova Automations AB (“SyncNova,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://syncnova.ai, book an appointment, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Company name (if provided)
Appointment details
Usage & Technical Information
IP address
Browser type
Pages visited
Date and time of access
This information is collected when you:
Book a meeting through our calendar
Fill out a form on our website
Communicate with us via email or SMS
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send confirmations, reminders, reschedules, and cancellations
Respond to inquiries
Provide requested services
Improve our website and services
Comply with legal obligations
We do not sell your personal information.
3. SMS / Text Messaging Communications
Consent By providing your phone number and explicitly opting in through our forms, you consent to receive SMS messages from SyncNova Automations AB. Consent is not a condition of purchase.
5. Data Sharing & SMS Consent Protection (CRITICAL)
We do not sell, rent, or share your personal information, including your phone number or SMS consent, with third parties for marketing purposes.
Your information may only be shared with trusted service providers (such as CRM platforms, scheduling tools, and messaging providers) strictly for the purpose of delivering our services.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Ensure website functionality
Analyze traffic and usage
Improve user experience
You can control cookies through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to protect your information.
8. Data Retention
We retain data only as long as necessary to:
Provide services
Meet legal obligations
You may request deletion at any time.
9. Your Rights
You may have the right to:
Access your data
Correct your data
Request deletion
Withdraw consent
Contact us to exercise these rights.
10. Third-Party Links
We are not responsible for third-party websites linked from our site.
11. Updates
We may update this policy. Changes will be posted with a revised date.
