SyncNova Automations AB (“SyncNova,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://syncnova.ai, book an appointment, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Company name (if provided)
Appointment details
Usage & Technical Information
IP address
Browser type
Pages visited
Date and time of access
This information is collected when you:
Book a meeting through our calendar
Fill out a form on our website
Communicate with us via email or SMS
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Send appointment confirmations, reminders, reschedules, and cancellations
Communicate important service-related information
Improve our website and services
Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. SMS / Text Messaging Communications
Consent
If you provide your phone number and opt in via our booking form, you consent to receive SMS (text) messages from SyncNova Automations AB.
These messages may include:
Appointment confirmations
Appointment reminders
Rescheduling or cancellation notices
Follow-up messages related to your booking
Opt-Out
You can opt out at any time by replying STOP to any SMS message. Once you opt out, you will no longer receive text messages from us.
Message and data rates may apply depending on your carrier.
4. Email Communications
If you provide your email address, we may send you emails related to:
Appointment confirmations and updates
Service-related communications
You may unsubscribe from non-essential emails at any time using the link provided in the email.
5. How We Share Information
We may share your information only with trusted service providers who help us operate our services, such as:
Calendar and scheduling platforms
Email and SMS delivery providers
CRM and automation platforms
These providers are authorized to use your information only to perform services on our behalf and are required to protect your data.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we work to safeguard your data using industry-standard practices.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes described in this policy
Meet legal, accounting, or regulatory obligations
You may request deletion of your personal data by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to certain data processing
To exercise your rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
