These Terms of Service (“Terms”) govern your access to and use of https://syncnova.ai and the services provided by SyncNova Automations AB (“SyncNova,” “we,” “us,” or “our”).
By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. Services
SyncNova provides AI-powered automation services designed to help businesses improve lead engagement, follow-up, appointment scheduling, and operational efficiency.
Our services may include:
AI-driven SMS and email communication
Appointment booking and reminders
CRM and calendar integrations
Lead reactivation analysis and audits
We reserve the right to modify or discontinue services at any time.
2. No Guarantees or Earnings Claims
SyncNova does not guarantee specific outcomes, revenue increases, appointment volume, conversion rates, or business results.
All examples, projections, or estimates shown on our website (including calculators or case scenarios) are illustrative only and should not be interpreted as guarantees.
Your results depend on multiple factors, including but not limited to:
Lead quality
Market conditions
Sales processes
Compliance practices
3. Client Responsibilities
By using our services, you agree that:
You have lawful permission to contact your leads
You comply with all applicable laws (including TCPA, GDPR, CAN-SPAM)
Any data you upload or provide is accurate and obtained legally
You are responsible for how booked appointments are handled and closed
SyncNova is not responsible for improper use of the platform or violations caused by your data or outreach practices.
4. SMS & Email Communications
If you provide your contact details and opt in, you consent to receive SMS and email communications related to:
Appointments
Service updates
Scheduling notifications
You may opt out at any time:
SMS: Reply STOP
Email: Use the unsubscribe link
Message and data rates may apply.
5. Payment & Fees
If applicable, fees for services will be disclosed prior to engagement.
Unless otherwise stated:
Fees are billed in advance
All payments are non-refundable once services have begun
Subscription services may renew automatically unless canceled
Failure to pay may result in service suspension or termination.
6. Intellectual Property
All content, software, workflows, copy, designs, and materials provided by SyncNova are the intellectual property of SyncNova Automations AB.
You may not:
Copy, resell, or redistribute our materials
Reverse-engineer or clone our systems
Use our branding without written permission
7. Limitation of Liability
To the fullest extent permitted by law, SyncNova shall not be liable for:
Lost revenue or profits
Business interruption
Data loss
Indirect or consequential damages
Our total liability, if any, shall not exceed the amount paid by you to SyncNova in the preceding 30 days.
8. Service Availability
We strive for reliable service but do not guarantee uninterrupted access. Downtime, maintenance, or third-party outages may occur.
We reserve the right to suspend or terminate access if:
These Terms are violated
Services are misused
Legal or compliance risks arise
You may terminate your use of the services at any time by discontinuing access or canceling subscriptions (where applicable).
10. Governing Law
These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles.
Any disputes shall be resolved in the appropriate courts of Sweden.
11. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the services constitutes acceptance of the revised Terms.
12. Contact Information
If you have questions about these Terms, contact us at:
